If you're planning a live event and someone has asked for captions, you've probably run into two options that sound interchangeable but aren't. There's human CART captioning, and there's AI captioning. Plenty of articles online will tell you one of them is always better. The real answer is that it depends on your event, and choosing well can save you money on some sessions while saving you from a very public headache on others.

We provide both at Talon AV. Here's how we actually help clients decide.